Executive Leadership

Producing exceptional results for our clients fuels our drive to develop innovative products and custom solutions. In a highly regulated and competitive environment, you need a partner that has the experience and talent that will give you a competitive edge. We are pleased to introduce our executive management team and board of directors.

Management Team

Bill Stapleton

Bill Stapleton

Chief Executive Officer

Bill has been a senior-level manager in the managed care industry since 1993, including positions at Oxford Health Plans and HCA. Before founding HPOne in 2006, he was Senior Vice President for Health Net of the Northeast, a subsidiary of Health Net, Inc. (NYSE: HNT). While there, he was responsible for managing the New Jersey and Connecticut Medicaid programs. Bill earned his CPA at KPMG Peat Marwick in Boston. He also holds a BA from Holy Cross College and an MBA from Harvard Business School.

Jennifer Buchholz

Jennifer Buchholz

Chief Human Resources Officer

Prior to joining HPOne, Jennifer held several senior human resources roles. Most recently as the chief human resources officer for Webster Bank, where she reorganized and reenergized the human resources team to provide more effective support of business needs. Prior to that, she served as the SVP, global chief human resources officer at CB Richard Ellis, and spent eleven years at General Electric in a variety of global senior level leadership roles. She has a BS in economics from the University of Massachusetts and an MBA from Pace University.

Scott Kabel

Scott Kabel

VP, Call Center Operations

Scott has more than 20 years of multidisciplinary experience leading call center operations and client relationships. After serving in the U.S. Navy for six years, he provided strategic customer and member service support solutions for clients within the Healthcare and Technology sectors at Convergys Corporation for nineteen years. In 2009, Scott joined Connextions (now Optum), a technology and business services partner to the healthcare industry, where he held senior roles responsible for site operational execution as well as strategic client management for large health benefits companies. Scott leads HPOne’s Member Acquisition and Employer Solutions programs across four contact centers.

Chris Miller

Chris Miller

Chief Financial Officer

Chris was appointed Chief Financial Officer of HPOne in July of 2016. Prior to joining HPOne, Chris served as the Chief Financial Officer at HomeServe USA for over five years. He also held numerous senior leadership positions at U.S. affiliates of Reed Elsevier Plc, most recently as Senior VP Finance at Reed Business Information, a business-to-business media company. Chris also served as SVP of Reed Exhibitions (RX), the U.S. division of the global tradeshow organizer where he led the business development and all commercial activities for a large segment of that business. Chris also has extensive experience in M&A, corporate governance, risk management, and internal controls formulation. Chris has a Bachelor’s of Science in Accounting and an MBA degree from the University of Connecticut. He is a certified public accountant and a member of both the American Institute of Certified Public Accountants (AICPA) and the Connecticut Society of Certified Public Accountants (CSCPA).

Trevor Prout

Trevor Prout

VP, Online Marketing

Prior to joining HPOne, Trevor worked for the online travel agency Priceline.com, where he was responsible for search engine marketing efforts for more than four years. In addition to Priceline.com, Trevor has also filled various marketing management roles at a number of innovative technology companies, including ECM SMARTS, IBG, i3 Mobile and Blackbaud. He received his MBA in Marketing from New York University’s Stern School of Business, and his BA from Yale.

Paul Stanco

Paul Stanco

VP, Marketing & Communications

Paul brings over 20 years of Marketing and Product Development knowledge to HPOne. Prior to joining HPOne, Paul was at Affinion Group where he was Group VP, Direct to Consumer Marketing responsible for creating and managing a new direct-to-consumer marketing unit in addition to developing new channel marketing strategies. Prior to this, Paul was VP, Product Development at Webloyalty.com and held other senior level positions at Priceline.com and CUC International. Paul holds an MBA in Marketing /International Business from New York University's Stern School of Business and a BS, Mechanical Engineering from Lehigh University.

Mike Stapleton

Mike Stapleton

Chief Technology Officer

Mike is a software systems architect and developer specializing in the financial services industry, with extensive experience designing and implementing scalable web-based and desktop solutions. He worked on several large information system projects at Fidelity Investments, including an online stock trading site offered to brokerages and banks for account management and clearing. In addition, he was an architect on StreetScape™, the $20 million n-Tier web platform for Fidelity's Institutional Brokerage Group's electronic products. Mike holds a BS in Computer Science from Loyola College.

Tom Wicker

Tom Wicker

SVP, Sales & Operations

Beginning in 1995, Tom has held several management roles in both the health insurance sale and mortgage industries. His main focus has not only been on the daily management of the sales organization, but also on how to implement new technologies for the purpose of increasing the production and efficiency of the sales representative. Tom's career began at Oxford Health Plans in New York. He holds a degree in Health Care Administration from Quinnipiac University.

Board of Directors

Rick Fernandes

Rick is currently a director and former president of Affinion Group, a $1.2 billion loyalty and marketing services company. He was founder, chairman and CEO of Webloyalty.com, a subscription membership services company that provides discounts and benefits to consumers through retailers and service providers, which was acquired by Affinion in January 2011. Fernandes is currently an adjunct professor at Sacred Heart University in Fairfield, CT and the owner and chairman of Only Good News, LLC, a website that distributes positive news stories and videos to consumers.

Carlos Ferrer

Carlos is a Partner at Peloton Equity, a healthcare focused private equity firm. Prior to Peloton, he co-founded Ferrer Freeman & Company in 1995. Prior to FFC, he was a Managing Director at CS First Boston, responsible for the firm’s investment banking activities in the healthcare industry. Carlos currently serves on the Board of Directors of AgaMatrix, Inc., Arcadia Solutions, LLC, Ardent Health Services, LLC, K2M, Inc. and Medical Depot, Inc. He holds a B.A. degree from Princeton University.

Kevin Hill

From 1989-2004, Kevin worked for Oxford Health Plans in a variety of executive management positions. During his latter five years there, he reported to the CEO as the EVP of Sales, Products and Pricing. Upon Oxford's sale to United Healthcare in 2004, Kevin was named CEO of United's Northeast Division, and was with UHC until 2006. Since then, he has been a board member of several VC backed companies including; Chairman of HealthPlanOne, Chairman of Picwell, Chairman of Checkpoint HR, board member of Benestream, and senior advisor to Liazon Corporation.

Theodore Lundberg

Theodore is a Partner at Peloton Equity. Prior to Peloton, he was a Partner at Ferrer Freeman & Company which he joined in 2000. He previously worked at Donaldson, Lufkin and Jenrette (“DLJ”) with responsibilities in Healthcare Investment Banking. Prior to joining DLJ, Ted worked for Cowen & Co. He is a currently a member of the Board of Directors of AeroCare Holdings, Inc., Ancillary Advantage, Inc., and Arcadia Solutions, LLC. He holds a B.A. degree from Princeton University.

Leslie Norwalk

Leslie is currently strategic counsel at Epstein Becker Green focusing on the areas of health care compliance, Medicare and Medicaid reimbursement and policy, and managed care. She previously served as the acting administrator for CMS under President Bush, overseeing day-to-day operations of Medicare, Medicaid and State Child Health Insurance Program. Leslie also served for four years as CMS's deputy administrator and was responsible for implementing changes under the Medicare Modernization Act, including launching the Medicare Prescription Drug Benefit. She earned a Juris Doctor degree from the George Mason University School of Law and a bachelor's degree in economics and international relations from Wellesley College.

Chan Wheeler

Chan's career in healthcare has spanned almost three decades, and includes extensive involvement with some of the leading healthcare organizations. He is the former CEO of Uniprise, a United Health Group company. In addition to being CEO of Uniprise, Chan also held various senior posts at United Health Group. Before joining United Health, he previously worked in executive positions for CIGNA HealthCare, and for the Maxicare Healthcare Corporation.


Bill Stapleton